In order to measure the impact of SQI's learning systems, we have identified a set of parameters that should be tracked periodically.

Before we start working together, we will take time together with your representatives and define the set of parameters that will be measured and monitored during implementation of our programs.

Building self worth in your employee, motivating them to use the taught skills and implementing the techniques revealed trough our programs, will make an impact over following areas:

1.    Sale revenues
2.    Market share
3.    Gross Operational Profit
4.    Defect Rate / Replaced products
5.    Number of clients
6.    Average sale per customer / Average sale per transaction
7.    Number of complaints and claims
8.    Number of repeat customers
9.    Employee turnover (number of employees and replacement costs)
10.  Theft
11.  Late arrivals at work
12.  Absenteeism
13.  Employee compensation claims
14.  Customer satisfaction
15.  Customer Service Performance Standard

The Return On Investment Rate (ROI) of our programs can be calculated by comparision of the value of the improvement in the different areas mentioned above with the value of the investment in such programs. The 36 year experience of SQI in this field of activity and the references provided by the organizations that implemented our programs show that the investment in SQI programs is indeed very profitable.